Privacy Policy 2018-02-02T07:33:12+00:00

Data Protection and Privacy Policy

Simpleum Media GmbH – the operator of these pages and developer of SimpleumSafe App – takes the protection of your personal data very seriously. This privacy policy outlines which informations are collected and stored by Simpleum Media GmbH.
We treat your personal data confidentially and according to data protection legislation and this privacy policy.

Simpleum Media GmbH, Hamburg, Germany – (also “Simpleum”, “we”, “our”, “us”) operates the Web site simpleum.com (also “Web site”) and the application SimpleumSafe (also “app”).

Data protection and privacy of simpleum.com

The use of our Web site is usually possible without indication of personal data. In the case personal data (for example name, address or E-Mail addresses) are collected on our pages, this would be done as far as possible on a voluntary basis. These data would not be passed to third parties without your explicit consent.
We point out that during data transmission via Internet (e.g. when communicating by E-Mail) security gaps can arise. A complete protection of data against access by third parties is not possible.

Web and E-Mail server location

The Web servers and E-Mail servers for the operation of simpleum.com are operated by Strato AG, Berlin, Germany commissioned by Simpleum Media GmbH. The server location is Germany.

Privacy Policy for the use of Google Analytics

This website uses features of the Google Analytics Web analysis service. Provider is Google Inc. 1600 Amphitheater Parkway, Mountain view, CA 94043, United States. Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this Web site are usually transmitted to a server of Google in the United States and stored there.

In case of activation of IP anonymization on this Web site, your IP address would be shortened by Google within Member States of the European Union and in other states which are party to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be transferred to a Google server in the United States and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to report on website activity and to provide additional services related to website activity and Internet usage to the website operator.
The IP address sent as part of Google Analytics from your browser would not be merged with other data of Google.
You can prevent the storage of cookies by adjusting your browser software. We however point out that maybe not all functions of this website might be available, if you prevent the storage of cookies. Furthermore you can prevent the storage of the data (related to your use of the website including your IP address) the cookie created by Google as well as the processing of these data by Google via download and installation of the following browser plug-in:
http://Tools.Google.com/dlpage/gaoptout?HL=de

Information, cancellation, revocation

At any time you have the right to get free information about your stored personal data, their origin and recipient, and the purpose of the data processing. Additional  you have the right to correction, blocking or deletion of such data. Also any further questions on the subject of personal data you can send us. For this purpose please contact us at any time at the address given in the imprint.

Cookies

The Internet pages use so-called cookies. Cookies do not harm your computer and contain no viruses. Cookies help us to offer a user-friendly, effective and safer website. Cookies are small text files that your browser stores on your computer.
Most of the cookies used by us are so-called “session cookies”. They are automatically deleted after your visit. The other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser when you visit again.
You have the following possibilities to adjust the setting of cookies of your browser:
– get informed of the setting of cookies
– allowance of cookies only in individual cases
– general exclusion of cookies
– general acceptance of cookies combined with their automatic deletion after closure of the browser.

If cookies are deactivated, the functionality of this website may be restricted.

Contact and support form

If you send us a request via contact form, the  informations on the request form and the contact details specified by you for the purpose of processing the request and for the case of follow-up questions are stored. We use the “support service” by freshdesk.com (by Freshdesk Inc.). The data you enter on the form will be stored there. By submitting a contact or support request you agree to the conditions of Freshdesk Inc. for the storage and processing of data. More about this topic: Help desk software (http://www.freshdesk.com/) by Freshdesk privacy policy (http://www.freshdesk.com/privacy)

Data protection and privacy of SimpleumSafe app

Crash and error analysis

SimpleumSafe app uses Crashlytics by Crashlytics Inc. to record crashes of the app and special error situations. The purpose is to maintain or to increase the quality of the app. If the app crashes or a special error occurs, information such as operating system version, device type, and details of the crash are recorded and transmitted to Crashlytics. This data are recorded, transmitted and stored in an anonymous type. You can see the Crashlytics privacy policy here: (http://try.crashlytics.com/terms/). The collected diagnostic data are processed in the United States and used by Simpleum to optimize the app. Conclusions about user identity as well as the nature and content of the files in the safe cannot be drawn by Simpleum.
By adjusting the settings in the app you can decide whether in such cases usage information and diagnostic data would be sent or not. This option is enabled in the default delivery condition of the app.

Recording Usage Metrics

By “Usage Metrics” we understand the counting of the usage of certain features in the app, e.g. how often a new safe is created or the help function is called.

We use Fabric and the Answers Analytics plugin by Twitter ( Twitter Inc. 795 Folsom St., Suite 600, San Francisco, CA 94107, United States). In addition to the  automatically provided information by Fabric and Answers, Simpleum uses “Custom events” (see below), created specifically for collection and evaluation of data about certain actions of the user.  These data help Simpleum to better understand  the handling of the app by the user and to take advantage of these insights for improvement of the app.
The user can obtain information about details of data handling via Twitter, his rights, and configuration options for protection of personal data here: https://fabric.io/terms

The following custom events count the use of features of the app (no content data are recorded): manual backup, restore, create recovery password, recover password, calls of the simpleum.com (home page, FAQ, help, bug report, request for new feature), open the safe (incl. number of incorrect logins before successful login), app review, recommendation by E-Mail, recommendation by iMessage.
There is a custom event for inspecting the safe integrity. The number and type of errors found, but no information about the files in the safe are recorded. (Example: countNonTrashedChilds – a folder in the Recycle Bin contains files that aren’t in the Recycle Bin).
There is a custom event with the use of the safe information which records abstractly the number of files and folders as well as the size of the entire safe. This happens in an abstract way,  therefore no identification of the user is possible. The number or size will be converted into clustered sizes (1, 2, 5, 10, 20,…, 10,000, 20,000,…).

Conclusions regarding user identity and the nature and content of the files in the safe cannot be drawn by Simpleum.
You can decide by adjustment of  the settings in the app whether to use information and diagnostic data would be sent or not. This option is enabled in the default delivery condition of the app.

Data protection and privacy of SimpleumCheck app

SimpleumCheck does not send any analysis data. SimpleumCheck only calls the Simpleum website on user demand when clicking “learn more” in the check results. Pages with related FAQ articles are shown.
SimpleumCheck uses a Software Update check which will call the Simpleum website to check, if a newer version is available. The Software Update check can be disabled in the settings.