When you see the message “Sync folder is not available or accessible.” in the Sync Preferences view, there can be two reasons for this:
- The Sync Folder is on a drive which is not mounted (e.g. on an USB stick which is not plugged in)
- macOS has marked the stored Sync Folder data as stale (old and inaccessible).
- Insert/mount the media on which the Sync Folder is located (e.g. plug in USB stick) and wait some seconds. The red error message should disappear.
- Background information: We store the “path” of the Sync Folder with some security/permission information. There are some circumstances where this information is not valid anymore (e.g. change to SimpleumSafe Version 2.8.0)
In this case, please manually set the folder again to the location you have used before (this will store the Sync Folder with updated security/permission information). The red error message should disappear.