How do I buy and activate SimpleumSafe 3?

You do not purchase SimpleumSafe 3 in the App Store before downloading it. First download the app for free, then complete the purchase directly in SimpleumSafe.

How purchasing works

  1. Download for free: Install SimpleumSafe 3 from the Apple App Store.
  2. Open the app: Start SimpleumSafe and set up your first Safe if needed.
  3. Choose an offer: Open the purchase dialog and select a subscription or one-time purchase.
  4. Purchase through Apple: Confirm the purchase with your Apple Account. Version 3 does not use a license key or manual registration.

The versions for iPhone, iPad, and Apple Vision Pro are covered by the same iOS/iPadOS purchase. The Mac version is purchased separately.

View current purchase options

Which offer do I need for Family Sharing?

If you use SimpleumSafe only yourself, the monthly subscription or regular annual subscription is sufficient. Neither offer includes Family Sharing.

If you want to share the purchase with your Apple family group, choose one of these offers:

  • the separate, slightly more expensive annual subscription with Family Sharing
  • the one-time purchase, which includes Family Sharing

All offers provide the same features. See the Buy page for current prices, trial information, and a clear overview of all four offers.

How do I use my purchase on other devices I own?

On another device you own on the same platform, restore the purchase using the same Apple Account. The number of five additional people belongs to Family Sharing, not to devices you own. Your own devices remain subject to the App Store rules for your Apple Account.

  1. Install the appropriate SimpleumSafe app from the App Store.
  2. Sign in to the App Store with the Apple Account used for the purchase.
  3. Open the purchase dialog in SimpleumSafe.
  4. Select Restore Purchase.

A purchase of the iPhone/iPad version does not automatically unlock the separately offered Mac version, or vice versa. Apple explains how to redownload apps.

How does Family Sharing work?

An Apple family group includes the organizer and up to five other family members; each person uses their own Apple Account. Family Sharing must be set up with Apple.

Family Sharing means sharing with other people. It is different from using a purchase on multiple devices you own. Learn how Family Sharing works at Apple

What can I check if restoring does not work?

  1. Confirm that you are using the Apple Account that completed the purchase.
  2. Confirm that you installed the correct platform app: macOS and iOS/iPadOS are purchased separately.
  3. Restart the app and select Restore Purchase again.
  4. For Family Sharing, confirm that the product is eligible and Family Sharing has been set up.
  5. If the purchase still does not appear, contact Simpleum support. Include your platform, app version, and product name, but never send your Apple Account password.

More questions about purchasing and access

SimpleumSafe switches to read-only mode. You can still open your Safes, view files, and export them. You can create new Safes or import new files again after access has been reactivated.

The one-time purchase does not expire within the current app generation. Updates required for new operating system versions are included for this generation. A later new app generation may require a separate upgrade.

Apple processes all purchases and refunds. Simpleum cannot access the purchase information for your Apple Account or issue a refund. Request a refund from Apple.

Current SimpleumSafe 3 purchases do not use a license key. For a historical purchase from the former Simpleum Store, contact Simpleum support with any purchase information you still have. Do not send passwords or Safe keys.

Apple School Manager or Apple Business Manager may be suitable for schools and organizations. Contact Simpleum support to identify the appropriate offer.

SimpleumSafe 2 may continue to work, but it is no longer developed or supported. New operating system versions may limit its use. Move from SimpleumSafe 2 to SimpleumSafe 3.

System requirements

  • iPhone: iOS 17.6 or later
  • iPad: iPadOS 17.6 or later
  • Apple Vision Pro: visionOS 1.3 or later
  • Mac: macOS 14.6 or later; Intel and Apple silicon

Detailed system requirements for SimpleumSafe 3

View current purchase options