Why are some file names gray after the sync?

Gray file names indicate that a file is known in SimpleumSafe, but its content is not available.

This could happen in a regular synchronization.

Synchronization first synchronizes “meta-sync” metadata. This is the file name, creation date, file type, size, etc. In a second step, the actual file contents “data-sync” are synchronized. This way you can already see the files in SimpleumSafe even if the synchronization is not complete yet. This is especially useful for icloud synchronization, as it may take a long time to do so.

If the synchronization is finished and there are still grey files, please restart the synchronization.

If there are still grey files, then there may have been an error or the synchronization of the data files takes a very long time.

For more details: Not all files received from the sync target/cloud