Fix Keychain error 1 at SimpleumSafe startup

Fix Keychain error 1 at startup

Use these steps if SimpleumSafe shows the following message when it starts:

The operation couldn’t be completed. (SimpleumCoreMacOS.KeychainPasswordItem.Keychain error 1.)

SimpleumSafe uses a single Keychain entry for its encrypted temporary storage. The command below creates or updates that required worksparse.sparsebundle entry.

Steps

  1. Close SimpleumSafe.
  2. Open Terminal (Terminal.app).
  3. Enter the following command exactly as shown, then press Return:
security add-generic-password -a "D2E15CA8-8B51-4FF8-8A5C-A1AEDDFCCD21" -s "worksparse.sparsebundle" -U -w ""
  1. Start SimpleumSafe again.

If the error is no longer shown, no further action is required. If it continues, contact SimpleumSafe Support and include the complete error message and your macOS version.